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Bath & Body Works

Bath & Body Works Store Details
548,543 customers have rated this store since September 2005

 
4.7
 See all ratings
All Ratings
  • 4.4 Variety of shipping options
  • 4.0 Shipping charges
  • 4.6 Clarity of product information
  • 4.8 On-time delivery - Product arrived when expected
  • 4.7 Overall satisfaction
  • 4.7 Order tracking
  • 4.8 Would shop here again
  • 4.6 Ease of finding what you are looking for
  • 4.8 Product met expectations
  • 4.3 Prices relative to other online merchants
  • 4.7 Availability of product you wanted
  • 4.7 Customer support
  • 4.7 Charges stated clearly before order submission
  • 4.6 Overall look and design of site
  • 4.6 Selection of products - Types of products available
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Bath & Body Works makes fragrance fun with exclusive Signature Collection scents in our skin-loving Shower Gel, Body Lotion, and Fragrance Mist, the worldÂ’s best Home Fragrances in our famous Candles and Wallflowers®, bubbly Anti-Bacterial Hand Soaps and Sanitizers, the perfect gifts and so much more!
Contact Information
Physical Address: Five Limited Parkway
Reynoldsburg OH 43068
UNITED STATES
Customer Service: Tel: 1-800-756-5005
Web site: http://www.bathandbodyworks.com
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
3185 Reviews TotalReviews 1 - 10 of about 3,185
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 5.0 
 by ws, Saturday, May 19, 2012 2:36 AM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 3.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
 Saturday, May 19, 2012 1:18 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 3.0 Overall look and design of site
  • 3.0 Ease of finding what you are looking for
 Saturday, May 19, 2012 1:01 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Saturday, May 19, 2012 12:45 AM
  • 4.0 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 3.5 Overall satisfaction
  • 4.5 Product met expectations
  • 3.5 Customer support
  • 3.0 Order tracking
  • 4.5 Availability of product you wanted
  • 2.5 
  • 3.0 Clarity of product information
  • 3.0 Overall look and design of site
  • 3.0 Ease of finding what you are looking for
  • 3.0 Selection of products - Types of products available
 by kitten4900, Saturday, May 19, 2012 12:39 AM
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 
  • 3.5 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
 Saturday, May 19, 2012 12:02 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
 by TopCat, Friday, May 18, 2012 11:53 PM
  • 4.5 Order tracking
  • 3.5 Availability of product you wanted
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Friday, May 18, 2012 11:50 PM
  • 1.5 Order tracking
  • 3.5 Availability of product you wanted
  • 1.0 Customer support
  • 3.5 Overall satisfaction
  • 3.5 Product met expectations
  • 1.0 On-time delivery - Product arrived when expected
  • 3.5 Would shop here again
  • 3.0 
  • 3.5 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 3.5 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
 Friday, May 18, 2012 11:31 PM
  • 3.0 Would shop here again
  • 1.0 Overall satisfaction
  • 2.0 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 1.0 Customer support
  • 2.5 Order tracking
  • 4.0 Availability of product you wanted
  • 4.5 
  • 1.5 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 1.5 Charges stated clearly before order submission
  • 4.5 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 4.5 Clarity of product information
 Friday, May 18, 2012 11:29 PM
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