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Ross-Simons

Ross-Simons Store Details
177,181 customers have rated this store since December 1998

4.3

See all ratings

All Ratings

4.2 Variety of shipping options
4.3 Overall satisfaction
4.5 Overall look and design of site
4.6 Charges stated clearly before order submission
4.2 Product met expectations
4.5 Ease of finding what you are looking for
4.3 Prices relative to other online merchants
4.4 Would shop here again
3.8 Shipping charges
4.5 Order tracking
4.6 Selection of products - Types of products available
4.5 Customer support
4.6 Clarity of product information
4.6 On-time delivery - Product arrived when expected
4.6 Availability of product you wanted

*Ratings are for the past 90 days only.

Customer Certified

Customer Certified

A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:

Must maintain store ratings of Satisfactory or better
Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
Must have received at least 20 customer surveys in the last 90 days

Stores cannot buy the Customer Certified seal.

Store description: Ross-Simons offers a value priced selection of fine jewelry, famous name tableware, collectibles, gifts, furniture and more. Jewelry selections range from sterling silver to platinum and diamonds, watches, rings, bracelets, necklaces and gems. Ross-Simons also offers a nationwide Bridal and Gift Registry accessible online, via phone and in their stores. Ross-Simons offers prices at up to 70% below comparable retailers.

Contact Information

Physical Address: 9 Ross-Simons Drive
Cranston RI 02920
UNITED STATES

Customer Service: Tel: 1-800-835-0919
Email: customerservice@ross-simons.com
Web site: http://www.ross-simons.com

Features & Services

Ordering Methods
	Order phone number: 1-800-835-0919
	Toll-free order phone number: 1-800-835-0919
	Order fax number:
	Site search available
	Customer info confidential
	Live customer service available
	Online order tracking
	Online shopping cart system
	Secure checkout
	100% Money back guarantee

Delivery Methods
	Next day delivery available
	First class delivery available
	Ground delivery available
	Other delivery method:

Payment Methods
	American Express
	Discover
	MasterCard
	Visa

Customer Reviews
88 Reviews Total	Reviews 1 - 10 of about 88
5.0 Customer support 5.0 Would shop here again 5.0 Overall satisfaction 5.0 On-time delivery - Product arrived when expected 5.0 Order tracking 5.0 Availability of product you wanted 4.5 5.0 Shipping charges 5.0 Prices relative to other online merchants 5.0 Charges stated clearly before order submission 5.0 Variety of shipping options	Friday, May 18, 2012 4:49 PM
4.5 On-time delivery - Product arrived when expected 4.5 Order tracking 4.5 Product met expectations 4.5 Overall satisfaction 4.5 Would shop here again 3.0 Availability of product you wanted 5.0	by ssharon, Friday, May 18, 2012 4:17 PM
4.5 On-time delivery - Product arrived when expected 4.5 Order tracking 5.0 Product met expectations 4.5 Would shop here again 4.5 Overall satisfaction 4.5 Availability of product you wanted 4.5 4.0 Shipping charges 4.0 Variety of shipping options 3.5 Prices relative to other online merchants 4.5 Charges stated clearly before order submission	by 23Blueroses, Friday, May 18, 2012 11:15 AM
4.5 Order tracking 4.5 Availability of product you wanted 4.5 Would shop here again 4.5 Overall satisfaction 4.5 Product met expectations 4.5 On-time delivery - Product arrived when expected 5.0 5.0 Clarity of product information 5.0 Selection of products - Types of products available 5.0 Overall look and design of site 5.0 Ease of finding what you are looking for	Friday, May 18, 2012 10:43 AM
5.0 Order tracking 5.0 Availability of product you wanted 5.0 Customer support 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 Would shop here again 5.0 5.0 Shipping charges 5.0 Variety of shipping options 5.0 Prices relative to other online merchants 5.0 Charges stated clearly before order submission 5.0 Clarity of product information 5.0 Selection of products - Types of products available 5.0 Overall look and design of site 5.0 Ease of finding what you are looking for	Friday, May 18, 2012 10:39 AM
4.0 Would shop here again 3.0 Overall satisfaction 4.0 Order tracking 3.0 On-time delivery - Product arrived when expected 3.0 Customer support 4.0 Availability of product you wanted 2.0 Product met expectations 5.0 Shipping charges 5.0 Variety of shipping options 5.0 Prices relative to other online merchants 5.0 Charges stated clearly before order submission	Friday, May 18, 2012 9:52 AM
4.0 Overall satisfaction 4.0 Would shop here again 5.0 Product met expectations 4.5 On-time delivery - Product arrived when expected 4.5 Availability of product you wanted 4.5 Order tracking 4.5 Customer support 4.5	Thursday, May 17, 2012 8:04 PM
3.5 Customer support 3.5 Order tracking 3.5 Would shop here again 3.5 On-time delivery - Product arrived when expected 3.5 Product met expectations 3.5 Overall satisfaction 3.5 Availability of product you wanted 3.5	by jerzy, Thursday, May 17, 2012 6:46 PM
5.0 On-time delivery - Product arrived when expected 5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 Order tracking 5.0 Availability of product you wanted 5.0 5.0 Clarity of product information 4.5 Overall look and design of site 5.0 Ease of finding what you are looking for 5.0 Selection of products - Types of products available	Thursday, May 17, 2012 2:14 PM
5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 Customer support 5.0 Availability of product you wanted 5.0 Order tracking 5.0 5.0 Shipping charges 5.0 Variety of shipping options 5.0 Charges stated clearly before order submission 5.0 Prices relative to other online merchants	by cgran, Thursday, May 17, 2012 10:20 AM

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