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Eastbay

Eastbay Store Details
855,926 customers have rated this store since March 2000

4.5

See all ratings

All Ratings

4.6 Would shop here again
4.5 Selection of products - Types of products available
4.4 Availability of product you wanted
4.6 On-time delivery - Product arrived when expected
4.4 Ease of finding what you are looking for
4.2 Prices relative to other online merchants
4.4 Overall look and design of site
4.5 Clarity of product information
4.6 Order tracking
4.6 Product met expectations
3.6 Shipping charges
4.4 Customer support
4.5 Overall satisfaction
4.2 Variety of shipping options
4.5 Charges stated clearly before order submission

*Ratings are for the past 90 days only.

Customer Certified

Customer Certified

A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:

Must maintain store ratings of Satisfactory or better
Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
Must have received at least 20 customer surveys in the last 90 days

Stores cannot buy the Customer Certified seal.

Store description: Eastbay Online offers a large selection of athletic footwear, apparel, equipment, and licensed and private label products. Product offerings cover all sports ranging from basketball to cheerleading, hiking to wrestling and football to volleyball. Site features include weekly specials, online catalog request, and ordering information in both English and Japanese.

Contact Information

Physical Address: Eastbay
Wausau WI 54402-8066
UNITED STATES

Customer Service: Tel: 1-800-826-2205
Fax: 1-800-628-6302
Email: customer_service@eastbay.com
Web site: http://www.eastbay.com

Features & Services

Ordering Methods
	Order phone number: (800) 826-2205
	Toll-free order phone number: (800) 826-2205
	Order fax number: (800) 628-6302
	Site search available
	Customer info confidential
	Live customer service available
	Online order tracking
	Online shopping cart system
	Secure checkout
	100% Money back guarantee

Delivery Methods
	Next day delivery available
	First class delivery available
	Ground delivery available
	Other delivery method:

Payment Methods
	American Express
	Discover
	MasterCard
	Visa

Customer Reviews
711 Reviews Total	Reviews 1 - 10 of about 711
5.0 On-time delivery - Product arrived when expected 5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 Customer support 1.5 Order tracking 5.0 Availability of product you wanted 4.5 5.0 Selection of products - Types of products available 5.0 Overall look and design of site 5.0 Ease of finding what you are looking for 5.0 Clarity of product information	Monday, May 21, 2012 2:12 AM
5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 Customer support 5.0 Order tracking 5.0 Availability of product you wanted 5.0 Clarity of product information 5.0 Selection of products - Types of products available 5.0 Ease of finding what you are looking for 5.0 5.0 Overall look and design of site	by jd, Monday, May 21, 2012 1:13 AM
5.0 Order tracking 5.0 Availability of product you wanted 5.0 Customer support 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 Would shop here again 5.0 5.0 Shipping charges 5.0 Variety of shipping options 5.0 Prices relative to other online merchants 5.0 Charges stated clearly before order submission	Sunday, May 20, 2012 10:50 PM
5.0 On-time delivery - Product arrived when expected 5.0 Order tracking 5.0 Product met expectations 5.0 Would shop here again 5.0 Overall satisfaction 5.0 Availability of product you wanted 5.0 3.0 Shipping charges 5.0 Variety of shipping options 5.0 Prices relative to other online merchants 5.0 Charges stated clearly before order submission 5.0 Clarity of product information 5.0 Selection of products - Types of products available 5.0 Overall look and design of site 5.0 Ease of finding what you are looking for	by bob, Sunday, May 20, 2012 10:05 PM
5.0 On-time delivery - Product arrived when expected 5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 Order tracking 5.0 Availability of product you wanted 5.0 5.0 Selection of products - Types of products available 5.0 Overall look and design of site 5.0 Ease of finding what you are looking for 5.0 Clarity of product information	Sunday, May 20, 2012 9:10 PM
1.5 Would shop here again 0.5 Overall satisfaction 3.5 Product met expectations 1.0 On-time delivery - Product arrived when expected 1.0 Customer support 3.5 Availability of product you wanted 2.0 Order tracking 4.0 3.0 Shipping charges 4.0 Variety of shipping options 3.5 Charges stated clearly before order submission 3.5 Prices relative to other online merchants	Sunday, May 20, 2012 7:53 PM
5.0 Customer support 5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 Order tracking 5.0 Availability of product you wanted 5.0 5.0 Clarity of product information 5.0 Overall look and design of site 5.0 Ease of finding what you are looking for 5.0 Selection of products - Types of products available	Sunday, May 20, 2012 6:54 PM
5.0 Customer support 5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 Order tracking 5.0 Availability of product you wanted 5.0 5.0 Clarity of product information 5.0 Overall look and design of site 5.0 Ease of finding what you are looking for 5.0 Selection of products - Types of products available	Sunday, May 20, 2012 6:50 PM
5.0 Order tracking 5.0 Availability of product you wanted 5.0 Customer support 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 Would shop here again 5.0 5.0 Clarity of product information 5.0 Selection of products - Types of products available 5.0 Overall look and design of site 5.0 Ease of finding what you are looking for	Sunday, May 20, 2012 5:31 PM
5.0 Product met expectations 5.0 Would shop here again 5.0 Overall satisfaction 5.0 Availability of product you wanted 5.0 Order tracking 5.0 Customer support 5.0 On-time delivery - Product arrived when expected 5.0	Sunday, May 20, 2012 4:26 PM

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