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Buy.com

Buy.com Store Details
1,120,907 customers have rated this store since July 1999

 
4.4
 See all ratings
All Ratings
  • 4.4 Product met expectations
  • 4.2 Shipping charges
  • 4.2 Overall look and design of site
  • 4.6 Availability of product you wanted
  • 4.6 On-time delivery - Product arrived when expected
  • 4.4 Overall satisfaction
  • 4.2 Clarity of product information
  • 4.5 Charges stated clearly before order submission
  • 4.2 Ease of finding what you are looking for
  • 4.4 Would shop here again
  • 4.2 Variety of shipping options
  • 4.3 Prices relative to other online merchants
  • 4.5 Order tracking
  • 4.3 Selection of products - Types of products available
  • 4.2 Customer support
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: A California-based Internet retailer, Buy.com offers millions of Music, Surplus, Books, Videos, DVD's, Games, and Computer Hardware and Software products. It offers comprehensive product searching as well as an on-line order tracking system.
Contact Information
Physical Address: 85 Enterprise
Aliso Viejo CA 92656
UNITED STATES
Customer Service: Tel: 1-800-800-0800
Email: support@customerhelp.buy.com
Web site: http://www.customerhelp.buy.com
Features & Services

Ordering Methods
Order phone number: 1-800-800-0800
Toll-free order phone number: 1-800-800-0800
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
169 Reviews TotalReviews 1 - 10 of about 169
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
 by willy, Sunday, May 20, 2012 8:47 PM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 3.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
 Sunday, May 20, 2012 6:39 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 3.5 Shipping charges
  • 3.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 5.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 by Claudio, Sunday, May 20, 2012 6:05 PM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Product met expectations
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 4.5 
  • 5.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 by tshan, Sunday, May 20, 2012 1:05 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
 by Joe, Sunday, May 20, 2012 12:05 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 
 by Natman, Sunday, May 20, 2012 10:18 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 
  • 5.0 Prices relative to other online merchants
 by Chuchuchu, Sunday, May 20, 2012 10:01 AM
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 4.0 Customer support
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 5.0 
  • 3.0 Shipping charges
  • 3.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
 Sunday, May 20, 2012 9:39 AM
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 Customer support
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 3.5 Shipping charges
 Sunday, May 20, 2012 8:35 AM
  • 5.0 Customer support
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
 Sunday, May 20, 2012 12:25 AM
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