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Dell SMB

Dell SMB Store Details
1,228,365 customers have rated this store since November 2008

4.4

See all ratings

All Ratings

4.6 Charges stated clearly before order submission
4.4 Would shop here again
4.3 Variety of shipping options
4.3 Shipping charges
4.4 Overall satisfaction
4.2 Ease of finding what you are looking for
4.7 Availability of product you wanted
4.3 Selection of products - Types of products available
4.6 Order tracking
4.1 Prices relative to other online merchants
4.2 Customer support
4.6 Product met expectations
4.2 Overall look and design of site
4.6 On-time delivery - Product arrived when expected
4.3 Clarity of product information

*Ratings are for the past 90 days only.

Customer Certified

Customer Certified

A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:

Must maintain store ratings of Satisfactory or better
Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
Must have received at least 20 customer surveys in the last 90 days

Stores cannot buy the Customer Certified seal.

Store description: Dell offers a very wide selection of high quality computers, notebooks, servers, peripherals and accessories for small businesses.

Contact Information

Physical Address: Dell Computer Corporation
Round Rock TX 78682
UNITED STATES

Customer Service: Tel: (888) 560-8324
Web site: http://www1.us.dell.com/content/

Features & Services

Ordering Methods
	Order phone number:
	Toll-free order phone number:
	Order fax number:
	Site search available
	Customer info confidential
	Live customer service available
	Online order tracking
	Online shopping cart system
	Secure checkout
	100% Money back guarantee

Delivery Methods
	Next day delivery available
	First class delivery available
	Ground delivery available
	Other delivery method

Payment Methods
	American Express
	Discover
	MasterCard
	Visa

Customer Reviews
139 Reviews Total	Reviews 1 - 10 of about 139
5.0 On-time delivery - Product arrived when expected 5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 Order tracking 5.0 Availability of product you wanted 5.0 5.0 Clarity of product information 5.0 Overall look and design of site 5.0 Ease of finding what you are looking for 5.0 Selection of products - Types of products available	by kayla, Sunday, May 20, 2012 8:53 PM
5.0 Customer support 5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 Order tracking 5.0 Availability of product you wanted 5.0 5.0 Shipping charges 4.0 Prices relative to other online merchants 5.0 Charges stated clearly before order submission 5.0 Variety of shipping options	by dj2lio, Sunday, May 20, 2012 6:54 PM
2.5 Order tracking 2.5 Availability of product you wanted 2.5 Customer support 1.0 Overall satisfaction 0.5 Product met expectations 2.5 On-time delivery - Product arrived when expected 1.5 Would shop here again 4.0 4.5 Clarity of product information 2.5 Selection of products - Types of products available 4.5 Overall look and design of site 4.0 Ease of finding what you are looking for	Sunday, May 20, 2012 5:26 PM
5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 Order tracking 5.0 Availability of product you wanted 5.0 5.0 Clarity of product information 5.0 Selection of products - Types of products available 5.0 Ease of finding what you are looking for 5.0 Overall look and design of site	by Dedo, Sunday, May 20, 2012 1:06 PM
5.0 Customer support 5.0 Order tracking 5.0 On-time delivery - Product arrived when expected 5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 Availability of product you wanted 5.0 5.0 Clarity of product information 5.0 Selection of products - Types of products available 5.0 Overall look and design of site 5.0 Ease of finding what you are looking for	by Jackie, Sunday, May 20, 2012 12:46 PM
4.5 On-time delivery - Product arrived when expected 4.5 Would shop here again 4.5 Overall satisfaction 4.5 Product met expectations 4.5 Customer support 4.5 Order tracking 4.5 Availability of product you wanted 4.5 4.5 Prices relative to other online merchants 4.5 Charges stated clearly before order submission 5.0 Shipping charges	Sunday, May 20, 2012 11:02 AM
5.0 Order tracking 5.0 Availability of product you wanted 5.0 Customer support 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 Would shop here again 5.0 5.0 Clarity of product information 5.0 Selection of products - Types of products available 4.0 Overall look and design of site 3.0 Ease of finding what you are looking for	Sunday, May 20, 2012 10:05 AM
4.5 On-time delivery - Product arrived when expected 4.5 Would shop here again 4.5 Overall satisfaction 5.0 Product met expectations 5.0 Order tracking 5.0 Availability of product you wanted 5.0 4.5 Selection of products - Types of products available 4.5 Overall look and design of site 4.5 Ease of finding what you are looking for 4.5 Clarity of product information	Sunday, May 20, 2012 10:04 AM
5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 4.0 Customer support 5.0 Order tracking 5.0 Availability of product you wanted 4.0 5.0 Shipping charges 4.5 Variety of shipping options 5.0 Charges stated clearly before order submission 4.0 Prices relative to other online merchants	Sunday, May 20, 2012 9:54 AM
5.0 On-time delivery - Product arrived when expected 4.0 Would shop here again 4.5 Overall satisfaction 5.0 Product met expectations 5.0 Order tracking 5.0 Availability of product you wanted 3.5 4.0 Shipping charges 3.5 Prices relative to other online merchants 4.0 Charges stated clearly before order submission 3.5 Variety of shipping options	Sunday, May 20, 2012 8:55 AM

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