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Discovery Channel Store

Discovery Channel Store Store Details
152,926 customers have rated this store since December 1999

4.4

See all ratings

All Ratings

4.2 Prices relative to other online merchants
4.6 Availability of product you wanted
3.5 Shipping charges
4.5 Clarity of product information
4.7 Product met expectations
4.6 Ease of finding what you are looking for
4.5 Charges stated clearly before order submission
4.5 Overall look and design of site
4.3 Would shop here again
4.4 Overall satisfaction
4.2 Customer support
4.1 Variety of shipping options
4.4 Selection of products - Types of products available
4.4 On-time delivery - Product arrived when expected
4.3 Order tracking

*Ratings are for the past 90 days only.

Customer Certified

Customer Certified

A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:

Must maintain store ratings of Satisfactory or better
Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
Must have received at least 20 customer surveys in the last 90 days

Stores cannot buy the Customer Certified seal.

Store description: The Discovery Store is a wonderful source for science related gifts. The store offers books, videos, CD-ROMS, apparel, astronomy equipment, toys and home accessories.

Contact Information

Physical Address: 300 California Street
San Francisco CA 94104
UNITED STATES

Customer Service: Tel: 1-800-889-9950
Web site: http://Store.Discovery.com

Features & Services

Ordering Methods
	Order phone number:
	Toll-free order phone number:
	Order fax number: (859) 342-0633
	Site search available
	Customer info confidential
	Live customer service available
	Online order tracking
	Online shopping cart system
	Secure checkout
	100% Money back guarantee

Delivery Methods
	Next day delivery available
	First class delivery available
	Ground delivery available
	Other delivery method:

Payment Methods
	American Express
	Discover
	MasterCard
	Visa

Customer Reviews
23 Reviews Total	Reviews 1 - 10 of about 23
5.0 On-time delivery - Product arrived when expected 5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 Availability of product you wanted 5.0 5.0 Shipping charges 5.0 Prices relative to other online merchants 5.0 Charges stated clearly before order submission 5.0 Variety of shipping options	Monday, May 21, 2012 12:31 AM
5.0 Would shop here again 5.0 Overall satisfaction 3.0 Availability of product you wanted 5.0 Order tracking 5.0 On-time delivery - Product arrived when expected 5.0 Product met expectations 5.0	by VMassey, Sunday, May 20, 2012 8:02 AM
3.0 Would shop here again 3.5 Overall satisfaction 4.5 Product met expectations 2.5 On-time delivery - Product arrived when expected 4.5 Availability of product you wanted 4.0 4.5 Clarity of product information 4.5 Selection of products - Types of products available 4.5 Ease of finding what you are looking for 4.0 Overall look and design of site	Sunday, May 20, 2012 1:57 AM
4.0 Would shop here again 5.0 Overall satisfaction 4.5 Product met expectations 4.5 On-time delivery - Product arrived when expected 4.5 Customer support 4.5 Availability of product you wanted 4.5 Order tracking 5.0 Clarity of product information 5.0 Overall look and design of site 5.0 Ease of finding what you are looking for 5.0 5.0 Selection of products - Types of products available	by Jessie16178, Sunday, May 20, 2012 12:24 AM
5.0 Order tracking 5.0 Availability of product you wanted 5.0 Customer support 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 Would shop here again 5.0 5.0 Clarity of product information 5.0 Selection of products - Types of products available 5.0 Overall look and design of site 5.0 Ease of finding what you are looking for	Saturday, May 19, 2012 1:37 PM
5.0 Order tracking 5.0 Availability of product you wanted 5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 1.5 Shipping charges 5.0 Prices relative to other online merchants 5.0 Charges stated clearly before order submission	Friday, May 18, 2012 11:17 AM
3.0 Order tracking 3.0 Availability of product you wanted 3.5 Would shop here again 3.5 Overall satisfaction 3.0 Product met expectations 3.0 On-time delivery - Product arrived when expected 3.5 2.0 Shipping charges 2.0 Variety of shipping options 2.5 Prices relative to other online merchants 4.0 Charges stated clearly before order submission	Thursday, May 17, 2012 8:35 AM
5.0 Customer support 5.0 Availability of product you wanted 5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 5.0 Shipping charges 5.0 Variety of shipping options 5.0 Prices relative to other online merchants 5.0 Charges stated clearly before order submission	Wednesday, May 16, 2012 11:08 AM
5.0 Order tracking 5.0 Availability of product you wanted 5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 5.0 Clarity of product information 5.0 Selection of products - Types of products available 5.0 Overall look and design of site 5.0 Ease of finding what you are looking for	Wednesday, May 16, 2012 9:03 AM
3.5 Order tracking 5.0 Availability of product you wanted 1.5 Customer support 1.5 Overall satisfaction 4.5 Product met expectations 4.0 On-time delivery - Product arrived when expected 0.5 Would shop here again 4.0 2.0 Shipping charges 2.0 Variety of shipping options 4.0 Prices relative to other online merchants 4.5 Charges stated clearly before order submission	Tuesday, May 15, 2012 6:40 PM

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