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Clinique

Clinique Store Details
267,482 customers have rated this store since February 2000

4.7

See all ratings

All Ratings

4.6 Selection of products - Types of products available
4.8 On-time delivery - Product arrived when expected
4.5 Ease of finding what you are looking for
4.3 Shipping charges
4.7 Overall satisfaction
4.7 Product met expectations
4.7 Charges stated clearly before order submission
4.4 Overall look and design of site
4.4 Clarity of product information
4.3 Variety of shipping options
4.8 Availability of product you wanted
4.7 Would shop here again
4.7 Order tracking
4.1 Prices relative to other online merchants
4.6 Customer support

*Ratings are for the past 90 days only.

Customer Certified

Customer Certified

A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:

Must maintain store ratings of Satisfactory or better
Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
Must have received at least 20 customer surveys in the last 90 days

Stores cannot buy the Customer Certified seal.

Store description: Clinique's line of skin care and makeup products was first introduced in 1968. Its famous 3-Step System of cleansing, exfoliating and moisturizing is the basis of Clinique skin care. All Clinique products are allergy tested, 100 percent fragrance free, and created under the guidance of leading dermatologists. Selections include powders and foundations, eye, cheek, lip and nail color, a full range of skin care, and fragrance products for women and men and more. The site also features a store locator, beauty tips and the Looks Maker to customize a look around your favorite eye and lip colors.

Contact Information

Physical Address: ESTEE LAUDER
New York NY 10153
UNITED STATES

Customer Service: Tel: (800) 419-4041
Web site: http://www.clinique.com/

Features & Services

Ordering Methods
	Order phone number: (800) 419-4041
	Toll-free order phone number: (800) 419-4041
	Order fax number:
	Site search available
	Customer info confidential
	Live customer service available
	Online order tracking
	Online shopping cart system
	Secure checkout
	100% Money back guarantee

Delivery Methods
	Next day delivery available
	First class delivery available
	Ground delivery available
	Other delivery method:

Payment Methods
	American Express
	Discover
	MasterCard
	Visa

Customer Reviews
540 Reviews Total	Reviews 1 - 10 of about 540
5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 Customer support 2.5 Availability of product you wanted 5.0 Order tracking 4.0 5.0 Shipping charges 5.0 Variety of shipping options 5.0 Charges stated clearly before order submission 5.0 Prices relative to other online merchants	by LisaDee, Monday, May 21, 2012 2:53 AM
4.5 Order tracking 4.5 Availability of product you wanted 4.5 Customer support 4.5 Overall satisfaction 4.5 Product met expectations 4.5 On-time delivery - Product arrived when expected 4.5 Would shop here again 4.5 4.5 Clarity of product information 4.5 Selection of products - Types of products available 4.0 Overall look and design of site 4.5 Ease of finding what you are looking for	Sunday, May 20, 2012 11:45 PM
5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 Order tracking 5.0 Availability of product you wanted 4.5 5.0 Shipping charges 2.5 Variety of shipping options 4.0 Charges stated clearly before order submission 2.5 Prices relative to other online merchants	by MelRen, Sunday, May 20, 2012 11:03 PM
5.0 On-time delivery - Product arrived when expected 5.0 Availability of product you wanted 5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 4.5 5.0 Shipping charges 5.0 Variety of shipping options 5.0 Prices relative to other online merchants 5.0 Charges stated clearly before order submission	Sunday, May 20, 2012 9:53 PM
5.0 Order tracking 5.0 Availability of product you wanted 4.5 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 5.0 Shipping charges 5.0 Variety of shipping options 5.0 Prices relative to other online merchants 5.0 Charges stated clearly before order submission	Sunday, May 20, 2012 9:30 PM
5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 Availability of product you wanted 5.0 Order tracking 5.0 Customer support 5.0 On-time delivery - Product arrived when expected 5.0 5.0 Selection of products - Types of products available 5.0 Overall look and design of site 5.0 Ease of finding what you are looking for	by Barb, Sunday, May 20, 2012 9:27 PM
3.0 Would shop here again 4.0 Overall satisfaction 5.0 On-time delivery - Product arrived when expected 5.0 Order tracking 5.0 Availability of product you wanted 5.0 Shipping charges 4.0 Variety of shipping options 2.0 Prices relative to other online merchants 5.0 Charges stated clearly before order submission 4.0 Selection of products - Types of products available 4.0 Overall look and design of site 4.0 Ease of finding what you are looking for 4.0 4.0 Clarity of product information	Sunday, May 20, 2012 9:13 PM
5.0 Would shop here again 5.0 Overall satisfaction 5.0 Product met expectations 5.0 On-time delivery - Product arrived when expected 5.0 Availability of product you wanted 5.0 Clarity of product information 5.0 Selection of products - Types of products available 5.0 Ease of finding what you are looking for 5.0 5.0 Overall look and design of site	by Honey Bee, Sunday, May 20, 2012 8:42 PM
4.0 Would shop here again 4.5 Overall satisfaction 4.5 Product met expectations 4.5 On-time delivery - Product arrived when expected 3.5 Customer support 4.5 Availability of product you wanted 4.5 Order tracking 3.0 3.5 Clarity of product information 4.0 Selection of products - Types of products available 4.5 Ease of finding what you are looking for 3.0 Overall look and design of site	by Linda, Sunday, May 20, 2012 8:04 PM
5.0 Overall satisfaction 5.0 Would shop here again 5.0 Product met expectations 5.0 Availability of product you wanted 5.0 On-time delivery - Product arrived when expected	Sunday, May 20, 2012 8:00 PM

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