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Kmart

Kmart Store Details
1,324 customers have rated this store since January 2000

 
4.1
 See all ratings
All Ratings
  • 4.2 Selection of products - Types of products available
  • 4.3 Order tracking
  • 4.1 Would shop here again
  • 4.2 Clarity of product information
  • 4.4 Availability of product you wanted
  • 4.0 Shipping charges
  • 4.4 Prices relative to other online merchants
  • 4.2 On-time delivery - Product arrived when expected
  • 4.4 Product met expectations
  • 4.2 Overall look and design of site
  • 4.6 Charges stated clearly before order submission
  • 4.3 Variety of shipping options
  • 4.3 Ease of finding what you are looking for
  • 3.8 Customer support
  • 4.1 Overall satisfaction
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Kmart features hundreds of thousands of products across multiple categories, including Martha Stewart Everyday and other nationally recognized brands, as well as a huge range of Kmart products from apparel and jewelry to home electronics and toys. Kmart also offers the lowest priced nationally advertised unlimited internet service at $8.95 a month, a number of newsletters and in-store returns or exchanges at any of the more than 2,100 Kmart locations, nationwide.
Contact Information
Physical Address: 3333 Beverly Road Hoffman Estates
Hoffman Estates IL 60179
UNITED STATES
Customer Service: Tel: 1-866-KMART-4U
Email: help@customerservice.kmart.com
Web site: http://www.customerservice.kmart.com
Features & Services

Ordering Methods
Order phone number: (800) 355-6388
Toll-free order phone number: (800) 355-6388
Order fax number: (614) 396-4655
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
26 Reviews TotalReviews 1 - 10 of about 26
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 Customer support
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 4.5 
  • 4.5 Clarity of product information
  • 3.0 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
 Sunday, May 20, 2012 11:53 AM
  • 4.0 Order tracking
  • 4.5 Availability of product you wanted
  • 3.0 Would shop here again
  • 3.5 Overall satisfaction
  • 3.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 3.5 
  • 2.0 Shipping charges
  • 3.0 Variety of shipping options
  • 3.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
 Sunday, May 20, 2012 10:19 AM
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 3.5 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
 Saturday, May 19, 2012 12:57 PM
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.5 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
 Thursday, May 17, 2012 9:16 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Shipping charges
  • 5.0 
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.5 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Wednesday, May 16, 2012 10:35 AM
  • 3.0 On-time delivery - Product arrived when expected
  • 3.0 Would shop here again
  • 2.5 Overall satisfaction
  • 3.0 Product met expectations
  • 3.0 Customer support
  • 3.0 Order tracking
  • 3.0 Availability of product you wanted
  • 3.5 
  • 3.5 Selection of products - Types of products available
  • 3.5 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
  • 3.5 Clarity of product information
 Wednesday, May 16, 2012 9:28 AM
  • 5.0 Overall satisfaction
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 5.0 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
  • 5.0 Shipping charges
  • 2.5 
  • 2.5 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
 Wednesday, May 16, 2012 7:28 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
 Monday, May 14, 2012 8:34 AM
  • 5.0 Order tracking
  • 4.5 Availability of product you wanted
  • 3.5 Would shop here again
  • 4.0 Overall satisfaction
  • 3.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 3.0 
  • 3.0 Clarity of product information
  • 3.0 Selection of products - Types of products available
  • 3.0 Overall look and design of site
  • 3.0 Ease of finding what you are looking for
 Monday, May 14, 2012 6:38 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 Customer support
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 5.0 
  • 0.5 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Sunday, May 06, 2012 8:35 PM
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