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Improvements

Improvements Store Details
110,252 customers have rated this store since May 2000

 
4.2
 See all ratings
All Ratings
  • 4.4 Selection of products - Types of products available
  • 4.4 Customer support
  • 4.2 Would shop here again
  • 4.2 Overall satisfaction
  • 4.4 Ease of finding what you are looking for
  • 4.4 Clarity of product information
  • 3.2 Shipping charges
  • 4.2 Availability of product you wanted
  • 4.1 Prices relative to other online merchants
  • 4.4 Order tracking
  • 4.3 On-time delivery - Product arrived when expected
  • 4.4 Overall look and design of site
  • 4.4 Charges stated clearly before order submission
  • 3.8 Variety of shipping options
  • 4.2 Product met expectations
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Improvements offers a wide range of home improvement equipment, accessories and supplies for every area of the home. The site also features a problem solving area, where customers can receive product suggestions and advice on particular home improvement related problems.
Contact Information
Physical Address: 5201 Richmond Road
Bedford Heights OH 44146
UNITED STATES
Customer Service: Tel: (800) 634-9484
Email: custserv@improvementscatalog.com
Web site: http://www.improvementscatalog.com
Features & Services

Ordering Methods
Order phone number: (800) 642-2112
Toll-free order phone number: (800) 642-2112
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
6 Reviews TotalReviews 1 - 6 of about 6
  • 3.5 Order tracking
  • 4.0 Availability of product you wanted
  • 4.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 
  • 3.5 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Sunday, May 20, 2012 9:30 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 
  • 3.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
 Saturday, May 19, 2012 2:22 PM
  • 4.0 Charges stated clearly before order submission
  • 4.0 Variety of shipping options
  • 4.0 
  • 1.0 Shipping charges
 Saturday, May 19, 2012 12:33 PM
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 2.5 Would shop here again
  • 3.5 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.5 
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
 Saturday, May 19, 2012 12:17 PM
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.0 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 3.5 Shipping charges
 Saturday, May 19, 2012 11:14 AM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
  • 1.0 Shipping charges
 Saturday, May 19, 2012 10:46 AM
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 Customer support
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 4.5 
  • 3.0 Shipping charges
  • 3.0 Variety of shipping options
  • 3.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
 Saturday, May 19, 2012 9:47 AM
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 5.0 
  • 2.0 Shipping charges
  • 4.0 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
 Friday, May 18, 2012 6:27 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 2.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
 Friday, May 18, 2012 3:34 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 
  • 3.0 Shipping charges
  • 5.0 Charges stated clearly before order submission
 Friday, May 18, 2012 2:16 PM
 
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