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Home Decorators Collection

Home Decorators Collection Store Details
4,974 customers have rated this store since April 2003

 
4.5
 See all ratings
All Ratings
  • 4.1 Variety of shipping options
  • 4.6 Order tracking
  • 4.5 Overall satisfaction
  • 4.4 Selection of products - Types of products available
  • 4.4 Clarity of product information
  • 4.1 Prices relative to other online merchants
  • 4.3 Charges stated clearly before order submission
  • 4.5 Overall look and design of site
  • 4.7 Availability of product you wanted
  • 4.5 On-time delivery - Product arrived when expected
  • 4.6 Product met expectations
  • 4.3 Customer support
  • 4.6 Would shop here again
  • 4.4 Ease of finding what you are looking for
  • 3.7 Shipping charges
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Home Decorators Collection, a company of The Home Depot, is one of the nation's premier direct sellers of merchandise for the home. We offer a vast selection of high-quality furniture, rugs, lighting, window treatments, sink cabinets, accessories and much more! Each item is expertly designed and crafted, but priced to appeal to value-conscious consumers. Home Decorators Collection - where value and selection come home.
Contact Information
Physical Address: 2455 Paces Ferry Road
Atlanta GA 30339
UNITED STATES
Customer Service: Tel: 1-877-537-8539
Fax: 1-314-521-5780
Email: customerservice@homedecorators.com
Web site: http://www.HomeDecorators.com\
Features & Services

Ordering Methods
Order phone number: 1-877-537-8539
Toll-free order phone number: 1-877-537-8539
Order fax number: 1-314-521-5780
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
6 Reviews TotalReviews 1 - 6 of about 6
  • 3.5 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 
 Tuesday, May 01, 2012 8:14 PM
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
  • 4.5 
 by Cyd, Wednesday, April 04, 2012 10:12 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
 by Techman55, Monday, April 02, 2012 11:54 AM
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 
 Saturday, March 31, 2012 1:57 AM
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 3.0 Shipping charges
  • 4.0 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 4.0 Variety of shipping options
 by GeminiShopoholic, Friday, March 30, 2012 3:15 PM
  • 4.5 Product met expectations
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Availability of product you wanted
  • 4.0 Order tracking
  • 4.5 Customer support
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 
 Friday, March 16, 2012 12:08 AM
  • 4.0 On-time delivery - Product arrived when expected
  • 4.5 Availability of product you wanted
  • 5.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.5 Product met expectations
  • 3.0 Variety of shipping options
  • 3.0 Shipping charges
  • 4.0 
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
 Thursday, March 15, 2012 9:33 AM
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 4.0 Customer support
  • 3.5 Overall satisfaction
  • 4.5 Product met expectations
  • 3.0 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 3.5 
  • 3.0 Shipping charges
  • 3.0 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
 Thursday, March 08, 2012 4:06 PM
  • 5.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 
 by nnm, Thursday, March 01, 2012 10:55 AM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 4.5 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.5 
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
 Wednesday, February 29, 2012 8:31 AM
 
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